Terms & Conditions
Last updated: January 2026
1. About Us
Green Earth Gardens Ltd ("we", "us", "our") is a UK-based company providing gardening and landscaping services, as well as selling garden-related products through our website and other sales channels.
- Company name: Green Earth Gardens Ltd
- Country of operation: United Kingdom
- Contact email: jamie@greenearth-ltd.co.uk
- Telephone: 07930 420837
2. Products & Services
- We supply physical garden products (including plants and natural materials) and provide professional gardening and landscaping services.
- All product descriptions and images are provided for guidance only.
- Natural products may vary in size, colour, and appearance.
- Service availability may vary by location.
3. Pricing & Payment
- All prices are shown in GBP (£) unless stated otherwise.
- Prices may change at any time.
- Full payment is required before goods are dispatched or services are carried out unless otherwise agreed in writing.
- Payments are processed securely via third-party providers such as Stripe.
4. Delivery
- Delivery options, costs, and estimated times are displayed at checkout.
- Free delivery may apply to selected areas only.
- We are not responsible for delays caused by couriers, weather, or circumstances beyond our control.
5. Returns, Refunds & Exchanges
Green Earth Gardens Ltd operates a no returns, no refunds, and no exchanges policy.
All sales are final once an order has been placed.
This applies in particular to:
- Plants and other perishable goods
- Natural and custom-selected materials
- Services once work has commenced
Nothing in this section affects your statutory rights under UK consumer law.
6. Faulty or Damaged Items
If goods arrive damaged, faulty, or not as described, you must notify us within 48 hours of delivery, providing photographic evidence where possible.
Where required by law, we may offer a replacement or partial refund at our discretion.
7. Cancellations (Services)
- Cancellations must be made at least 48 hours before a scheduled service.
- Late cancellations or no-shows may be charged in full.
8. Liability
- We will not be liable for indirect, incidental, or consequential losses.
- Our total liability is limited to the value of the product or service supplied.
- Nothing in these terms limits liability where it cannot be excluded by law.
9. Intellectual Property
All website content, images, branding, and materials are the property of Green Earth Gardens Ltd and may not be copied or reused without permission.
10. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
11. Contact
For any questions regarding these terms, please contact: